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FAQ

How do I chat live with customer support?

Have questions about our products, an order you placed, or anything else? We’re here to chat live, respond to emails or phone calls, Monday-Thursday 8AM-8PM EST and Friday 8AM-4:30PM. Our Customer Service representatives can help you with any questions you may have. Just click the "Chat Now" window in the bottom of your screen to get started!

If the chat window isn’t visible, we’re not online to talk, but check back later, or you can always send us a message.

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