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Customer Spotlight: Travel Nevada

Customer: The Nevada Division of Tourism
Website: http://www.travelnevada.com

The Nevada Division of Tourism/TravelNevada exists to promote statewide visitation and, ultimately, revenue for Nevada's communities. They operate a variety of programs and campaigns, which collectively strengthen Nevada’s travel and tourism industry. Many of their efforts include PureButtons custom button packs and custom stickers by StandOut Stickers

When evolving their brand in early 2013, TravelNevada was looking to expose millennials to all the incredible things to do and see in The Silver State. Enter PureButtons. TravelNevada found PureButtons while Google searching for 2.25" Round Custom Buttons, and ended up ordering a variety of custom buttons, button packs and custom stickers from our sticker company StandOut Stickers.

"We hand out buttons at special events. The button packs allow us to showcase themes that resonate with different visitors in a fun way." says M.E. Kawachack, Marketing Manager. TravelNevada’s 1" Round Custom Button Packs are a hit at consumer events in Nevada and serve to reinforce the brand to their target markets.

"PureButtons offers great products and superb customer service"

But it’s not just the great products that keeps TravelNevada coming back to PureButtons over the years, it’s the reliable customer service. "PureButtons offers great products and superb customer service. Josh Hippley has always been very responsive to any requests or questions I have had. He has helped through all kinds of issues - from payments, to art and design to delivery. Working with a state agency certainly has its own set of challenges, and he has always made sure we were happy with every order, even with short notice."

We get it. State agencies and large corporations are often faced with bureaucratic red tape that is a headache when setting up purchase accounts with new vendors. That’s why our commitment to excellent customer service will give you peace of mind that we’ll be there for you, and you won’t need to jump through hoops to find other providers any time soon. "...in the past few months I have been disappointed with product quality and customer service with a few different companies. It is frustrating to go through all the hoops of state-required RFPs and quotes to receive a sub-par product and shoulder-shrug customer service. The quality of products received from PureButtons has always been consistently great, and any "out-of-our-hands"- type delivery issues were addressed swiftly and efficiently..."

"Customers have called us and asked for more buttons."

TravelNevada has found their custom buttons to be very popular! "Customers have called us and asked for more buttons. Some of the more savvy people have noted the design, and how cool it is to have the background (backer card) with the themed packs."

Thank you TravelNevada!

To learn more about Nevada Tourism, visit TravelNevada.com