You can cancel your order at any time BEFORE we print your design. HOWEVER please note that this could be within moments after ordering. Purchasing help & proof gives you a buffer time between placing an order and us printing your design. If you have decided to cancel your order before approving the proof this gives you more time to let us know. Please do not place an order with us until you are sure you want what you're ordering.
If you purchased help & proof and after receiving a proof from our art team, you decide to cancel, we will refund your order minus the help and proof fee ($10).
After we have printed your design, a refund is no longer an option.
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